Delete your Slimtrack account

1. In the Slimtrack app

On the Home screen, tap your profile picture at the top, then Delete Account. The app asks you to confirm; once you do, the account is deleted straight away and the app signs out.

2. By email

If you can no longer use the app, email info@slimiot.com from the address you use for Slimtrack, with "Delete my Slimtrack account" in the subject. We confirm the request with that address and delete the account within 7 days.

3. What is deleted, immediately

• Your account, sign-in details and profile photo.
• Your registrations of trackers, so they no longer appear in any app signed in to your account.
• Your phone's push token, so no further alerts are sent to it.
• For each tracker that no other account has registered: all of its readings and route history, its geofences and its alert settings.

If another account has also registered one of your trackers, that tracker's readings and settings stay with that account; nothing that identifies you stays with them. Signing in with the same email later starts a new, empty account.

4. What is kept

Purchase, invoice and warranty records, which contain no readings, for as long as Indian tax and consumer law requires. If a server backup was taken before the deletion, it is overwritten in the normal backup cycle and is never used to restore a deleted account.

5. Before you delete

Deletion cannot be undone. If you are passing a tracker on to someone else, delete your account or remove the tracker first, so their readings are never mixed with yours.